Make the world safer... and have fun doing it. CAREERS @ NUCLEUS.

Nucleus believes “work is people” — and when our people succeed, our company succeeds. We’re a team of engineers, developers, and cybersecurity professionals with the ingenuity and determination to upend security as we know it. We’re looking for people who get as excited about building and delivering awesome solutions and helping organizations fix real-world problems as we do.

AWESOME BENEFITS

Unlimited PTO, flexible working hours, company-paid healthcare, and 401k match are just some of what awaits.

EXPLOSIVE GROWTH

Does the idea of joining a booming start-up with an ever-expanding customer base excite you? Make your mark.

IMPACTFUL MISSION

Go to work knowing you're making a real difference. Let's reduce cyberthreats and make digital life safer.

Open Positions

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Nucleus is seeking an Enterprise Technical Account Manager with a specialization in Strategic/Major Accounts to join our customer success team to support Nucleus customers. The Technical Account Manager is instrumental in the organization’s ability to deliver the full breadth of capability of our Nucleus platform for Unified Vulnerability Management. This technical role is responsible for owning the customer experience and engagement inclusive of guiding customers with planning the use of Nucleus, leading the deployment of the platform, identifying the early wins and driving the operational use of the solution. Demonstrated abilities in thought leadership, stakeholder management, technical competencies in security and architecture, multitasking, organizational skills and a high capacity to learn are imperative.

The Nucleus Customer Success & Services program is responsible for helping customers architect, deploy and adopt the Nucleus Platform and to integrate all vulnerability scans across the enterprise NetSec and AppSec scanners, pen tests, and support the vulnerability management team with leading vulnerability prioritization and workflow automation processes. Nucleus is a fast-growing startup where we recognize and reward performance and encourage sustainable working hours. We are a remote first company with the ability to work anywhere in the United States.

This will be the first set of Technical Account Managers at Nucleus, so the opportunity to make a big impact on a fast-growing company to help contribute to future success is encouraged.

What you will do:

  • Development of “Go Live” kickoff engagements.
  • Manage the design and architecture stage of Nucleus deployments.
  • Manage stakeholders in large, complex projects implementing org-wide transformation programs.
  • Oversee the deployment and configuration of Nucleus in customer environments.
    • Help clients’ success by taking a proactive approach to helping achieve project goals through project management and scripting (Python3)
    • Manage customer expectations regarding timelines of new functionality
    • Provide product expertise and guidance to customers on the use of Nucleus to implement high-level vulnerability programs and successful modernization of VM.
  • Collaborate and engage with the Nucleus engineering & product teams on suggested features, processes and opportunities for improving the product.
  • Help establish the Customer Success Organization supporting Nucleus as the industry’s best by developing collateral and tools to operate more effectively and enable customers to be successful.
  • Identify opportunities for growth in strategic accounts and collaborate with other teams to help deliver the key results that drive growth of customer accounts. 

QUALIFICATIONS

Minimum Requirements

  • Demonstrated ability to successfully manage large, complex accounts with complicated timelines and deliverables
  • Understanding of how large enterprises operate in the context of security with the ability to learn traditional network vulnerability management.
  • Ability to learn vulnerability management in the context of application security, development pipelines and cloud environments
  • Programming language and scripting knowledge of Python, with basic experience.
  • Ability to learn the SANS Vulnerability Management Maturity Model and what it means for Nucleus customers.

Preferred Qualifications:

  • Background in vulnerability management in large enterprises
  • Understanding of vulnerability management processes and experience working with Executives to know what the requirements of a successful program are for them.
  • Knowledge/experience with development pipelines and working with Enterprise Application Security Architects, with an emphasis on vulnerability management/triage
    • Experience with delivery of software is preferred but not required
  • Ability to manage stakeholders at a high level

Additional Information

At Nucleus we are committed to achieving excellence in our field by combining diversity, collaboration, teamwork, and pride in our work. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or disability.

Compensation

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Location: Sarasota, FL (Remote work possible)

Salary: Extremely competitive – based on skills and experience

Nucleus is seeking an advanced Support Engineer to be a critical link between our Success and Engineering teams, supporting developers on the Nucleus platform and ensuring our customers get the most from their Nucleus experience. You’ll spend your time being awesome, troubleshooting code, solving complex problems, interfacing with customers, and working with our engineering team to make improvements to internal tools and processes.

How You’ll Spend Your Day

  • Live by and embody our values to be the solution our customers’ need.
  • Use your strong technical aptitude and communication skills to address customer issues and provide customer feedback to the Nucleus Engineering and Success teams.
  • Work with our customers’ and partners’ developers, architects, and support personnel to resolve complex problems and see them through to resolution.
  • Devise and provide solutions or workarounds to customers until issues are fully resolved.
  • Collaborate with various Nucleus teams’ to keep them abreast of customer sentiment and on-going issues via Slack/email as well as filing JIRAs to report reproducible bugs
  • Update internal documentation to stay ahead of industry shifts and standards
  • Assist in process improvements by surfacing customer problems.

What You Bring to the Table

  • 4-5 years in a SaaS environment working as a high-level technical support engineer. Extra points for experience in cybersecurity.
  • Superb debugging and troubleshooting skills
  • Experience handling Tier 3 tickets
  • Experience in investigating and debugging SaaS web-applications
  • Good knowledge of networking, web applications, client-server applications, Linux, database queries, mySQL, Jira, API’s, JSON, HTTP requests, and analyzing logs
  • Better than average writing and communication skills
  • Can-do approach, passion for pouncing on issues and not letting go until fully understood and resolved
  • Tech-savvy, problem-solving approach to challenges
  • Detail-oriented, independent, highly organized and resourceful
  • Ability to deep-dive and investigate complex issues while multitasking and ensuring SLAs are met
  • Use knowledge and skills in networking, frontend, web applications, Linux, databases and SaaS products to investigate complex customer issues and identify root cause
  • Create and maintain both customer facing and internal documentation – Help Center articles, knowledge base content, FAQs, etc.
  • Provide end-customer support to ensure customers understand and use our solution in the most productive and beneficial way

Why You Should Be Excited

  • Work on a truly unique solution that’s defining a market and making an actual impact
  • Help define your role and potentially grow a support team of your own
  • Get in on the ground-floor of a financially-secure start-up with a rapidly expanding enterprise customer base.
  • We’re biased, but work with one of the best teams in security. We have a lot to get done and we work extremely hard, but we also laugh and have fun in the process.
  • All high-growth start-ups have great benefits, and we’re no different. Flex work hours, unlimited PTO, 401k match, generous technology budget, and 100% company-paid healthcare… just to start.

Nucleus provides equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Nucleus is seeking an experienced UX Designer to bring our solutions to life, creating purposeful user experiences that guide customers through our platform and helping them achieve desired outcomes that meet their program goals. You’ll spend your time being a creative leader, connecting the dots on customer journeys and driving/influencing the visual evolution of the Nucleus platform. Be the empathetic voice of our user and give the people what they want!

How You’ll Spend Your Day

  • Live by and embody our values to be the solution our customers’ need.
  • Work within a high-growth, customer-centric dev team, gaining a deep understanding of our user and their challenges, crafting processes and workflows to execute on vulnerability analysis, prioritization, remediation, and more.
  • Design experiences from end-to-end, defining challenges and articulating the proposed resolution from ideation through delivery. Everything from low and high-fidelity mockups, journey mapping, sketches, working prototypes, and more.
  • Collaborate across the developer team to influence, manage, plan, and scope UX projects and platform-wide initiatives.
  • Lead the way as our UX advocate, working with the developer team to establish a culture of growth, learning, and strong UX practices that put our customer first.

What You Bring to the Table

  • 4-5 years of experience designing products with complex use-cases and logic. Experience in SaaS / application environments is a plus. Extra-extra credit for experience in cybersecurity.
  • Experience working within agile, iterative development teams – with a willingness to dive into technical details with devs/engineers when needed.
  • Ability to build and execute user research, analysis, insights, and actionable personas.
  • Proficiency in prototyping software such as Figma / Adobe XD / InVision. Working knowledge of HTML/CSS a plus.
  • Superb design skills with a portfolio to back it up.
  • Detail-oriented, independent, highly organized, and resourceful.
  • Comfort with the occasional change in direction and ability to move on from sunk-cost in projects when priorities change—things move fast here and you enjoy the pace.
  • Ability to help users see the forest AND the trees, ensuring customers use our solution in the most productive and beneficial way to them.

Why You Should Be Excited

  • Work on a truly unique solution that’s defining a market and making an actual impact
  • Help define your role and potentially grow a product design team of your own
  • Get in on the ground-floor of a financially-secure start-up with a rapidly expanding enterprise customer base.
  • We’re biased, but work with one of the best teams in security. We have a lot to get done and we work extremely hard, but we also laugh and have fun in the process.
  • All high-growth start-ups have great benefits, and we’re no different. Flex work hours, unlimited PTO, 401k match, generous technology budget, and 100% company-paid healthcare… just to start.

Nucleus provides equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Are you looking for more in life than just building another web app? Do words like upending cyber security, ninjas (yes ninjas) and going to the moon resonate with you? Well apart from the moon part (sorry we’re not a space company), you might want to consider joining Nucleus.

Not heard of us? We’re a fast growing cyber security startup that is paving the way forward for how vulnerability management is run in organisations of all sizes. For our customers, vulnerability management has always been a game of catchup, with limited asset coverage and manual processes. Nucleus core goal is to build a fast and scalable platform that solves these problems and many more so that vulnerability management isn’t just possible, it’s easy.

We’re looking for a passionate Senior Full Stack PHP Engineer to join our growing (international) team of engineers, with this role being based in Australia.

The Role

—–

The following skills and experience is key to succeeding in this role:

  • Excellent knowledge of modern versions of PHP and Zend Framework
  • Excellent knowledge across Frontend technologies, including HTML5, CSS, JavaScript
  • Experience experience across different Frontend frameworks
  • Experience working with relational databases (SingleStore/MEMSQL a bonus)
  • Experience maintaining applications on Linux platforms in cloud environments
  • Background following Agile/Scrum methodologies in a professional setting
  • Demonstrated experience with technical troubleshooting
  • Ability to work independently and with a team, including with a team across different time zones

Bonus points for:

  • Experience working with vulnerability scanning technologies on any part of the tech stack (e.g. SCA, SAST, DAST, IAST, VM Scanning, Container, etc.)
  • Experience with ExtJS
  • Experience working in cloud environments, ideally AWS
  • Experience working with data analytics and/or data science
  • Experience working with container orchestration technologies such as ECS or K8s

As we’re a growing company with only a small team in APAC, this is a foundational role that will occasionally wear other hats, such as technical/application support.

Working at Nucleus

—–

Some of the benefits of working at Nucleus include:

  • Highly competitive salaries: We realize that great people are hard to find and in high demand and our compensation package is reflective of this.
  • Flexible work location: We need you to be in AEST/AEDT, otherwise we’re comfortable with you working where you like.
  • Flexible schedule: We value getting the job done over working a set schedule.
  • Stock options: We are still an early-stage startup with massive growth potential!

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We are looking for motivated sales people who are interested in selling a new innovative technology that they can believe in. A Nucleus Sales Engineer is responsible for helping to guide the buyer to their final purchasing decision.

Make a significant impact at Nucleus, where you will be one of the main sales engineers to help support the sales process.

Location: Sarasota, FL (Remote work possible)

Salary: Extremely competitive – based on skills and experience

Responsibilities & Duties:

  • Give amazing Nucleus demos
    • Help design a playbook to give the best Nucleus demos
  • Stay current on competitor offerings
  • Gather client feedback to deliver to the product team for improvements and roadmap development
  • Work closely with the marketing team, Customer Success, & development teams to ensure a seamless onboarding process through the entire lead lifecycle
  • Help design & improve target customer audience profiles
  • Keep lead information updated in CRM tool
  • Help design & automate a lead nurturing process for inbound sales closing

Required Qualifications:

  • Experience with enterprise sales and the enterprise sales process
  • Ability to work independently as well as collaborate with a team
  • Self-starter who is willing to learn, absorb quickly, and
  • Willing to travel for on-site client meetings, & trade shows
  • Interest in learning how Nucleus works and the problems it solves

Preferred Qualifications:

  • Strong record of prospecting in medium to large enterprise sales
  • 2+ years of full cycle sales experience at a software or technology company
  • Experience building new sales programs and defining a sales process for a company

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Nucleus is expanding its team of world-class, insanely-passionate, customer-oriented software developers to help us build the world’s best vulnerability management platform. If this sounds like you, and you have experience with some of the skills below (the more the better :-)), we would love to hear from you!

Experience: 5-7 Years

Salary: Extremely competitive – based on skills and experience

Responsibilities:

  • Web application development, Frontend/UI/UX Design, API development
  • SQL, query tuning, performance optimization, data science tools, data analytics tools
  • Automated software testing, Application performance testing & monitoring
  • Linux system administration, automation, maintenance & monitoring
  • Application Security, Vulnerability assessment, Risk Management, Penetration Testing

Required Qualifications:

  • Web application software development experience using Python, PHP and Javascript
  • Relational database experience
  • Experience deploying & maintaining software on Linux platforms

Preferred Qualifications:

  • Advanced SQL knowledge
  • Experience developing and maintaining SaaS software
  • Experience developing analytics solutions
  • Experience using vulnerability scanning and management software (e.g. Nessus, Qualys, Nexpose)

APPLY NOW >

Nucleus is expanding its team of world-class, insanely-passionate, customer-oriented software developers to help us build the world’s best vulnerability management platform. If this sounds like you, and you have experience with some of the skills below (the more the better :-)), we would love to hear from you!

Location: Sarasota, FL — remote work with travel may be possible

Salary: Extremely competitive – based on skills and experience

Responsibilities & Duties:

  • Web application software development, testing and integration
  • Software documentation
  • Software testing and test automation
  • Perform software technology evaluations and trade studies

Required Qualifications:

  • Web application software development experience using PHP and Javascript
  • Relational database experience
  • Experience deploying & maintaining software on Linux platforms

Preferred Qualifications:

  • Advanced SQL knowledge
  • Experience developing and maintaining SaaS software
  • Experience developing analytics solutions
  • Experience using vulnerability scanning and management software (e.g. Nessus, Qualys, Nexpose)

Responsibilities & Duties: 

  • Develop and execute content strategy and editorial calendar  
  • Produce, distribute and promote various forms of content, including webinars, whitepapers, blog posts, and more 
  • Manage social media strategy  
  • Execute an SEO strategy that will drive traffic and brand awareness 
  • Plan and provide coverage for cybersecurity breaking news 

Required Qualifications: 

  • Ability to work cross functionally with product, marketing and sales to deliver meaningful content 
  • Ability to develop, organize, and maintain process documentation 
  • Ability to create, update, and maintain training documents 
  • Strong communication skills 
  • Excellent grammar, punctuation and spelling skills 
  • Experience/consistent performance in deadline-oriented environment due to tight time restraints and volume of work 
  • Ability to manage multiple projects and juggle priorities 
  • Clear, effective communicator—verbally and in writing—with the ability to be persuasive 

Preferred Qualifications 

  • Experience writing for a technical organization of publication 
  • 2+ years developing content in the cybersecurity industry 
  • Content has been published in cybersecurity and technology trade publications 
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We’re growing quickly and always adding new positions. Let us know why you’d be an amazing fit!