Dominic White, Global Ethical Hacking Director at Orange Cyberdefense, shared how Nucleus empowered their team to optimize vulnerability management processes and elevate the value they deliver to clients. Faced with a custom-built system that required significant technical oversight, Orange Cyberdefense needed a platform that could provide advanced flexibility and enable a customer-centered approach to cybersecurity. According to Dominic, one of the key advantages of Nucleus is its adaptability. “We needed to conform to their way of doing things rather than the other way around.”

Automating Manual Processes

With Nucleus, the Orange Cyberdefense team quickly moved away from manually handling technical information and began delivering valuable, aggregated data that clients could act on. Today, over 85% of their customers engage with the dashboard weekly, highlighting how Nucleus helps turn complex data into accessible, decision-ready insights that support clients’ security goals.

“What we’ve seen since deploying Nucleus is that there is about 85% usage of the dashboard on a week-by-week basis,” Dominic shares. This high engagement reflects a shift in how Orange Cyberdefense’s clients interact with their security data, making it easier for them to respond quickly to vulnerabilities and reduce their exposure to potential threats.

Building Operational Value

Beyond improved engagement, Nucleus has delivered significant operational benefits for Orange Cyberdefense, both in terms of efficiency and cost. By eliminating the need for time-intensive data wrangling and false-positive management, Nucleus provides powerful analytics that streamline vulnerability management across multiple clients, directly helping the business.

“The measurable benefits we’ve seen have been both a time saving measure with Nucleus as well as a cost saving measure because I think time is money, particularly in the services business.”

Looking Ahead

Orange Cyberdefense sees Nucleus as an essential partner in navigating the evolving cybersecurity landscape, especially as the role of AI grows. Dominic anticipates Nucleus’s advanced data analytics and innovative approach will help them remain at the forefront of industry developments, ensuring they can continue to offer clients the highest level of service.

“We need Nucleus as a partner to help us chart a path through [the impact of AI on cybersecurity],” Dominic says, underscoring the importance of forward-thinking partners in an increasingly complex digital world.

With measurable savings, heightened customer satisfaction, and a strategic advantage in cybersecurity, Nucleus has become an integral part of Orange Cyberdefense’s success and a trusted ally in helping secure organizations worldwide.